Broken Jet Set

Back in DC. We flew JetBlue to and from, and they seem to be going out of their way to compensate for all the lousy press last holiday season. Both flights were seamless and on time.

One interesting note. The row behind us had broken TVs. We overheard the flight attendant telling the customers that the flight was full so they couldn’t switch seats, but they were welcome to go to the JetBlue counter upon arrival and get a $5 voucher.

Doesn’t that seem a little cheap on behalf of the airline? They make a big deal about DirecTV at each seat. If you’re denied that service by no fault of your own, shouldn’t it be worth more than $5 and the inconvenience of having to go out of your way to collect the $5?

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