One interesting note. The row behind us had broken TVs. We overheard the flight attendant telling the customers that the flight was full so they couldn’t switch seats, but they were welcome to go to the JetBlue counter upon arrival and get a $5 voucher.
Doesn’t that seem a little cheap on behalf of the airline? They make a big deal about DirecTV at each seat. If you’re denied that service by no fault of your own, shouldn’t it be worth more than $5 and the inconvenience of having to go out of your way to collect the $5?