Anger in Motion


I used to have a Blackberry. An outage like this would have been infuriating:

Research in Motion Ltd. said customers in the United States and Canada “experienced intermittent delays” for about three hours Monday beginning about 3:30 p.m. EST. RIM said no messages were lost, and voice and text messaging services were unaffected.

“I’m mad — it’s enough already,” said a frustrated Stuart Gold, who said he gets 1,000 e-mails a day as director of field marketing for Web analytics company Omniture Inc.

Gold, who worked most of Monday on a laptop while traveling, plans to ask his company to buy him a backup smart phone from a rival like Palm Inc., which makes the Treo, in case BlackBerry service goes on the blink again.

“I don’t know what happened, I don’t care what happened. They need to save their excuses for someone who cares,” Gold said.

But now that I’m no longer an addict, the fact that someone could get so upset is just kind of funny.


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